Building a digital product should not feel complicated. Clients deserve a development process that is organized, predictable, and easy to follow. That is the purpose of the Prodg Client Journey: a structured, transparent, and frictionless workflow designed to guide projects from idea to delivery with clarity and precision.

This system was created to solve a common challenge in software development: the lack of visibility and alignment throughout the project lifecycle. Prodg’s approach focuses on clear communication, centralized information, and disciplined documentation so clients always know what is happening, what has been completed, and what comes next.

Prodg aims to offer a development experience where:

• Communication is direct and structured
• Information is centralized in a unified Project Dashboard
• Progress updates are consistent and accessible
• Expectations are aligned from the beginning

Every step of this journey is intentional. The goal is to reduce uncertainty and provide a clear, dependable path from concept to final delivery.

The Prodg Client Journey is divided into three phases: Onboarding, Development, and Delivery & Offboarding. Each phase has a defined purpose and measurable outcome.

Phase 1. Onboarding

From the first conversation to complete project alignment

This phase lays the foundation for the project. Its purpose is to understand the client’s vision, define the scope, confirm expectations, and set up the environment that will support the rest of the development process. Clear alignment here ensures a stable, predictable execution later.

1. Discovery Call

The journey begins with a structured conversation.
During the Discovery Call, we identify goals, challenges, requirements, and priorities. The aim is to gather the essential context needed to propose a clear and effective solution without pressure or unnecessary complexity.

2. Onboarding Call

A few days later, we continue with the Onboarding Call.
This session defines the elements that shape the entire project:

• Project scope
• Responsibilities
• Expectations
• Technical direction
• Estimated timeline
• Development structure

The first version of the Project Dashboard is presented here.

3. Presentation of the Dashboard

The Dashboard is introduced as the central point of coordination for the project.
Its design ensures clear visibility and effortless navigation.

It includes:

• Roadmap and timeline
• Documentation
• Agreements and contract
• Invoices
• Files and references
• Training materials
• Updates and logs

The core goals of the project take shape during this phase, and these goals guide the definition of the deliverables. Throughout the journey, the structure remains steady while the documentation and supporting materials evolve as the work progresses.

4. Project Chat Group

Immediately after onboarding, a private project chat group is created.
This provides direct communication with the specialists working on your project. Messages remain organized, accessible, and contextual, avoiding long email chains or scattered communication.

5. Sales / Confirmation Call

Once the documentation is complete and everything is clearly defined, we meet for the Confirmation Call.
This call validates:

• Final scope
• Development structure
• Pricing
• Timeline
• Expectations for delivery

Each Prodg project may use a different payment distribution depending on size and complexity. These structures are confirmed here in a transparent and organized way.

6. Kickoff Call

The last step of onboarding.
This meeting aligns the full team, reviews client preferences, and prepares the project to officially enter the Development Phase.

Phase 2. Development

From definition to creation

This phase converts the plan into a functional, well-structured system. Communication remains clear, documentation remains centralized, and progress is visible at all times through the Dashboard and project chat.

1. Design & Conceptual Exploration

If the project includes UI/UX or interface design, this step defines the visual structure and user experience.
All drafts, sketches, and revisions are archived in the Dashboard to preserve clarity and ensure full traceability.

2. Technical Development

This is the engineering stage, where the system takes shape:

• Frontend
• Backend
• Database
• Integrations
• Automations

Progress is documented and communicated through scheduled updates. The intention is to maintain visibility and consistency throughout the entire build.

3. Internal Review & Quality Assurance

Before anything is shared externally, the system undergoes thorough internal testing.
The team reviews:

• Stability
• Performance
• Logic
• Security
• User flow

This ensures the product meets Prodg’s standards of quality and reliability.

4. Client Review & Iterations

Once internal QA is complete, the client receives the system for review.
Feedback is documented inside the Dashboard to maintain a clear record of revisions and decisions.

With final approval, the project transitions to the Delivery & Offboarding phase.

Phase 3. Delivery & Offboarding

From final approval to long-term independence

This phase ensures clients receive a complete, organized, and documented system along with the guidance needed to operate it independently and confidently.

1. Final Delivery & Training Session

The finished system is presented and explained in a guided session.
Clients receive:

• Credentials
• Final documentation
• Deployment information
• Architecture explanations
• A recorded training session

All materials are stored in the Dashboard for easy access.

2. Closure Call

This call verifies that all deliverables have been completed successfully.
Depending on the payment structure defined during onboarding, this step may coincide with the final payment associated with the project’s completion.

3. Offboarding Package

The Offboarding Package provides:

• Updated documentation
• Training materials
• The final Dashboard version
• Recommendations for future maintenance or expansion

The goal is complete clarity and long-term independence.

4. Testimonials Collection

To conclude the journey, we gather your testimonial.
This feedback helps refine the Prodg Client Journey continuously, creating a smoother and more transparent experience for future clients.

A Development Journey Defined by Clarity and Trust

Every stage of the Prodg Client Journey has a clear purpose. The structure is intentional, organized, and built to eliminate uncertainty. From the first conversation to the final delivery, the process remains transparent and predictable.

Clients always know what is happening, what has been completed, and what comes next. Communication is direct, documentation is centralized, and progress can be followed without friction.

This consistency strengthens trust and ensures that every decision, update, and deliverable stays aligned with the project’s objectives and the standards defined during onboarding.

The result is a development experience where clarity guides each step, collaboration feels natural, and the final product reflects both precision and purpose.